Cluster Management Tools Setup and Configuration in SAP Basis
I. Introduction to Cluster Management Tools
Cluster Management Tools (also known as Cluster Software or HA Cluster Solutions) are software frameworks that enable a group of independent servers (nodes) to work together as a single system, providing high availability for critical applications like SAP. Their primary goal is to minimize downtime by automatically detecting failures of hardware or software components and moving the affected services to a healthy node in the cluster.
- Core Functionality:
- Resource Management: Defining and managing shared resources (virtual IPs, shared disks, SAP instances, database instances).
- Failure Detection: Continuously monitoring the health of cluster nodes and managed resources.
- Failover/Switchover: Automatically moving resources from a failed or unhealthy node to a healthy one.
- Quorum Management: Ensuring data consistency by preventing "split-brain" scenarios.
- Fencing (STONITH): Isolating failed nodes to prevent data corruption.
II. Common Cluster Management Tools for SAP
-
Linux:
- Pacemaker with Corosync: This is the most common open-source HA cluster stack used for SAP on Linux.
- Corosync: Provides the cluster messaging layer, heartbeat, and quorum services.
- Pacemaker: The cluster resource manager. It orchestrates resources and manages failover policies.
- Resource Agents: Scripts that interface between Pacemaker and the specific application (e.g., SAP HANA, SAP ASCS/ERS, database). SAP provides specific resource agents (e.g.,
SAPInstance.so
orocf:heartbeat:SAPInstance
,ocf:heartbeat:SAPHana
).
- Vendor-Specific Solutions:
- SUSE Linux Enterprise High Availability Extension (HAE): A commercial offering based on Pacemaker/Corosync, fully supported by SUSE.
- Red Hat Enterprise Linux High Availability Add-On: Similar to SUSE HAE, based on Pacemaker/Corosync, supported by Red Hat.
- HP Serviceguard: A long-standing commercial cluster solution for HP-UX and Linux.
- IBM PowerHA (formerly HACMP): For IBM AIX and Linux on Power.
- Veritas Cluster Server (VCS): A commercial cross-platform cluster solution.
- Pacemaker with Corosync: This is the most common open-source HA cluster stack used for SAP on Linux.
-
Windows:
- Windows Server Failover Clustering (WSFC): Microsoft's built-in clustering solution for Windows Server.
- Roles/Resources: Managed as "Roles" (equivalent to resource groups) or individual resources (e.g., IP address, disk, SQL Server instance, SAP ASCS service).
- Generic Services/Scripts: Used to monitor and manage non-Microsoft services like SAP ASCS/ERS. SAP provides specific documentation for WSFC integration.
- Veritas Cluster Server (VCS): Also available for Windows.
- Windows Server Failover Clustering (WSFC): Microsoft's built-in clustering solution for Windows Server.
III. Key Components Managed for SAP HA
Cluster software manages the Single Points of Failure (SPOFs) in an SAP landscape:
- Database Instance:
- For databases like Oracle (non-RAC), SQL Server (FCI), DB2, Sybase, the cluster directly manages the database instance and its associated resources (virtual IP, shared disk).
- For native database HA solutions like Oracle RAC, SQL Server AlwaysOn Availability Groups, or SAP HANA System Replication (HSR), the cluster typically monitors the database's virtual IP and the health of the native HA solution (e.g., HSR status). It orchestrates failover/takeover if the native solution signals a problem.
- ABAP SAP Central Services (ASCS) / Java Central Services (JCS):
- The Message Server and Enqueue Server within ASCS/JCS are SPOFs.
- The cluster manages the ASCS/JCS instance and its virtual IP.
- Enqueue Replication Server (ERS):
- ERS is crucial for preventing data loss of enqueue locks during ASCS failover.
- The cluster manages the ERS instance. It ensures ERS is brought online before ASCS during a failover to recover the lock table.
- Shared Storage:
- The cluster manages the shared disk resources where
/sapmnt/<SID>
(profiles, global files, kernel executables) and sometimes database files reside. It ensures only the active node has access.
- The cluster manages the shared disk resources where
- Virtual IP Addresses and Hostnames:
- These are critical resources managed by the cluster. They allow clients (application servers, users) to connect to the active SAP instance regardless of which physical server it's running on.
IV. Setup and Configuration Process (General Steps)
-
Hardware & OS Preparation:
- Identical Nodes: Use identical physical or virtual servers for cluster nodes.
- Redundant Networking: Multiple NICs per server configured for bonding/teaming for network redundancy.
- Dedicated Cluster Interconnect: Often recommended for cluster heartbeats (low latency, high bandwidth).
- Shared Storage Connectivity: Configure Fibre Channel, iSCSI, or NFS mounts to the shared storage.
- OS Installation: Install identical OS versions and patch levels. Perform OS-level tuning as per SAP/DB vendor guides.
- Hostnames & DNS: Configure physical hostnames. Ensure DNS entries for virtual hostnames are set up.
- SAP Pre-installation: Install SAP kernel executables and the
saphostagent
on both nodes.
-
Cluster Software Installation:
- Install the chosen cluster software (e.g., Pacemaker/Corosync, WSFC) on all planned cluster nodes.
- Configure basic cluster communication, heartbeats, and quorum.
-
Shared Storage Configuration:
- Present shared LUNs from SAN (or NFS shares) to both cluster nodes.
- Configure multi-pathing (e.g.,
device-mapper-multipath
on Linux). - Format and prepare file systems on the shared storage.
- Define shared disk resources within the cluster software.
-
SAP Component Installation (HA-Aware):
- Use
sapinst
(SAP Software Provisioning Manager) to install SAP components in an HA-specific manner. - Install ASCS/JCS:
sapinst
will prompt for cluster-related details (virtual hostname, shared disk paths). This typically includes setting up the necessary cluster resource definitions or providing scripts for it. - Install ERS: Install ERS on the secondary node.
- Install Database: If not using native DB HA (like HSR or AlwaysOn AG), install the database instance on the shared storage as a clustered resource.
- Use
-
Cluster Resource Definition for SAP:
- Virtual IP Address: Define a cluster resource for the virtual IP and its corresponding hostname.
- Shared Filesystem Mount: Define a resource to manage the mounting of the shared
/sapmnt
filesystem. - SAP ASCS/JCS Instance: Define a resource that monitors and controls the ASCS/JCS instance (using SAP-provided resource agents/scripts).
- SAP ERS Instance: Define a resource for the ERS instance. Crucially, define a negative constraint or colocation constraint to ensure ASCS and ERS never run on the same node. Define ordering constraints to ensure ERS starts before ASCS during a failover.
- Database Instance: If managed by the cluster, define a resource for the database. Define dependencies (e.g., database must be up before ASCS starts).
- Resource Group: Bundle related resources (virtual IP, shared disk, ASCS, ERS) into a resource group that fails over together.
-
Fencing (STONITH) Configuration:
- Crucial step: Configure a STONITH device (e.g., IPMI, iLO, SAN switch-based fencing, cloud provider API).
- Test fencing thoroughly to ensure a node can be reliably powered off or its storage access revoked.
-
Quorum Configuration:
- For 2-node clusters, a quorum device/witness (e.g., disk witness, file share witness,
qdevice
) is essential to prevent split-brain if the cluster interconnect fails.
- For 2-node clusters, a quorum device/witness (e.g., disk witness, file share witness,
-
Post-Configuration and Verification:
- SAP Profile Parameters: Ensure SAP profiles (
DEFAULT.PFL
, instance profiles) correctly reference virtual hostnames. - Start/Stop Testing: Perform manual start/stop of resources via the cluster.
- Failover Testing: Conduct comprehensive failover tests (planned switchover, simulated unplanned failure).
- Monitoring: Integrate cluster status into your central monitoring system (e.g., Solution Manager, Nagios).
- SAP Profile Parameters: Ensure SAP profiles (
V. Important Configuration to Keep in Mind for Cluster Management Tools
-
Virtual Hostnames and IPs:
- Consistency: Define virtual hostnames in DNS and
/etc/hosts
(Linux) or Windows hosts file. Ensure all SAP profiles, client connections, and cluster resource definitions consistently use these virtual names. - Management: These are critical cluster resources; the cluster must control their activation and movement.
- Consistency: Define virtual hostnames in DNS and
-
Shared Storage Integration:
- Mount Points: Ensure shared filesystems (
/sapmnt/<SID>
) are mounted consistently across potential cluster nodes via cluster-managed resources. - Permissions: Correct OS-level permissions (
<sidadm>
,sapsys
) on shared storage for SAP. - Multi-Pathing: Configure multi-pathing on the OS for redundant paths to SAN storage.
- Mount Points: Ensure shared filesystems (
-
Fencing (STONITH) Mechanism:
- Absolutely Essential: Never deploy an HA cluster without a robust and tested fencing mechanism. It prevents data corruption.
- Reliability: The fencing device itself (and its network connectivity) must be highly reliable.
-
Resource Dependencies and Constraints:
- Order: Define correct start-up order (e.g., Virtual IP -> Shared Disk -> HANA/DB -> ASCS -> ERS).
- Colocation/Anti-Colocation: Ensure ASCS and ERS are on different nodes (anti-colocation). For database-aware clusters, ensure the DB and relevant SAP instance (e.g., ASCS) are on the same active node (colocation).
- Monitoring Intervals: Configure appropriate monitoring intervals and failure thresholds for each resource. Too long, and detection is slow; too short, and false positives occur.
-
Quorum Configuration:
- 2-Node Clusters: For 2-node setups, a quorum device (disk witness, file share witness, or
qdevice
) is vital to avoid split-brain when one node becomes isolated. Do not skip this for 2-node clusters. - Odd Number of Nodes: For clusters with 3 or more nodes, an odd number of nodes is generally preferred for simple majority quorum.
- 2-Node Clusters: For 2-node setups, a quorum device (disk witness, file share witness, or
-
Integration with SAP Processes:
- SAP Resource Agents: Use SAP-provided or SAP-certified cluster resource agents (e.g., for Pacemaker or WSFC) that understand SAP
sapstartsrv
andsapcontrol
commands for graceful start/stop/monitoring. - Profile Consistency: Ensure SAP profiles on the shared
sapmnt
directory are consistent and correctly reference the virtual hostnames for all SAP components.
- SAP Resource Agents: Use SAP-provided or SAP-certified cluster resource agents (e.g., for Pacemaker or WSFC) that understand SAP
-
Network Considerations:
- Dedicated Cluster Interconnect: Highly recommended to separate cluster heartbeat traffic from application traffic.
- Redundant NICs: Bond/team multiple NICs on each server to eliminate single network points of failure.
- Firewall Rules: Ensure all necessary ports for cluster communication, SAP, and DB are open between nodes and to clients.
-
Testing and Documentation:
- Regular Failover Testing: Essential to validate the entire HA stack regularly (planned and unplanned scenarios).
- Comprehensive Runbook: Maintain a detailed, up-to-date runbook for cluster operations, failover, and troubleshooting.
- Alerting: Set up robust alerting for cluster status changes, resource failures, and quorum issues.
30 Interview Questions and Answers (One-Liner) for Cluster Management Tools in SAP Basis
- Q: What is the primary purpose of a cluster management tool in SAP HA?
- A: To provide automatic failover of critical SAP components and minimize downtime.
- Q: Name two common cluster management tools used for SAP on Linux.
- A: Pacemaker and Corosync (or SUSE HAE/RHEL HA Add-on).
- Q: What is Microsoft's built-in clustering solution for Windows Server?
- A: Windows Server Failover Clustering (WSFC).
- Q: Which component provides the messaging and heartbeat for Pacemaker?
- A: Corosync.
- Q: What does STONITH stand for in clustering?
- A: Shoot The Other Node In The Head.
- Q: What is the main purpose of STONITH?
- A: To prevent split-brain by forcefully isolating a failed node.
- Q: What is a "resource agent" in Pacemaker?
- A: A script that manages and monitors a specific application or service (e.g., SAP instance).
- Q: Why are virtual IP addresses crucial in a clustered SAP environment?
- A: They allow clients to connect to the active service regardless of which physical node it's on.
- Q: What is a "resource group" in clustering?
- A: A collection of related resources (IP, disk, service) that failover together.
- Q: What is "split-brain" in a cluster?
- A: When both nodes incorrectly believe they are the active node, leading to data corruption.
- Q: How does a cluster manage shared storage access?
- A: It ensures only the active node has read/write access to the shared LUNs/filesystems.
- Q: What is a "quorum device" or "witness" used for?
- A: To prevent split-brain in 2-node clusters by providing a tie-breaker.
- Q: Which SAP component must run on a different node than ASCS in an HA cluster?
- A: Enqueue Replication Server (ERS).
- Q: What type of constraint ensures ASCS and ERS are on separate nodes?
- A: Anti-colocation constraint (or negative constraint).
- Q: What is the primary role of a cluster resource for SAP HANA?
- A: To monitor HSR status and trigger takeover if necessary, and manage the virtual IP.
- Q: What is the purpose of
device-mapper-multipath
in a Linux cluster?- A: To provide redundant paths to SAN storage, improving reliability and performance.
- Q: Should
sapinst
be used for cluster-aware SAP component installation?- A: Yes, it provides specific options for HA installations.
- Q: What kind of network is highly recommended for cluster heartbeats?
- A: A dedicated cluster interconnect.
- Q: What happens if fencing fails during a primary node outage?
- A: The cluster will likely refuse to bring resources online on the secondary to prevent split-brain.
- Q: How does the cluster usually know how to start/stop SAP services?
- A: Through SAP-provided resource agents that use
sapstartsrv
andsapcontrol
.
- A: Through SAP-provided resource agents that use
- Q: What are "ordering constraints" in a cluster?
- A: They define the sequence in which resources should start or stop.
- Q: What is the common name for the logical entity managed by WSFC for a cluster application?
- A: Role or Clustered Role.
- Q: What type of hardware redundancy is crucial for shared storage in a cluster?
- A: Redundant controllers and power supplies.
- Q: Why is regular failover testing important for clusters?
- A: To validate the HA setup and ensure it performs as expected in a real failure.
- Q: How are non-SAP aware databases (e.g., single instance Oracle) made highly available with clustering?
- A: By managing the database instance and its files on shared storage as a cluster resource.
- Q: What is
corosync.conf
's role in a Pacemaker cluster?- A: Defines the cluster membership, communication, and quorum settings.
- Q: What are "probe timeouts" for cluster resources?
- A: How long the cluster waits for a resource check to complete before declaring failure.
- Q: Can a cluster automatically detect and fix software errors within an application?
- A: It can detect if the application service stops or becomes unresponsive and restart/failover.
- Q: What is a "fence device" often integrated with?
- A: Server hardware (e.g., iLO, IPMI, DRAC) or SAN switches.
- Q: What is the significance of setting low monitoring intervals for critical resources?
- A: Faster detection of failures, leading to quicker failover.
5 Scenario-Based Hard Questions and Answers for Cluster Management Tools in SAP Basis
-
Scenario: Your SAP ECC system runs on SUSE Linux with Pacemaker and Corosync for ASCS/ERS HA. During a planned OS patching, Node 1 (currently active ASCS) was rebooted. The cluster logs show "Node 1 fenced," but the ASCS resource failed to start on Node 2. The
dev_w0
logs (for ASCS startup) on Node 2 show "Cannot find profile directory /sapmnt/SID/profile". However,df -h /sapmnt/SID
on Node 2 shows the filesystem is mounted correctly.- Q: What is the most likely root cause for the ASCS not starting on Node 2 despite the
sapmnt
mount being present, and what specific cluster resource configuration issue would you investigate and rectify to prevent this in a real outage? - A:
- Most Likely Root Cause: The most likely root cause is a permission issue for the
<sidadm>
user on the shared/sapmnt/<SID>
filesystem at the moment the cluster attempts to start the ASCS resource on Node 2. Whiledf -h
shows the mount is there, it doesn't confirm permissions for the specific SAP user. The error "Cannot find profile directory" points tosidadm
not being able to read or access the required directories/files within/sapmnt/<SID>/profile
. This can happen if permissions (user, group, or mode) are incorrect after the failover, or if the user/group IDs on Node 2 are inconsistent with Node 1 in certain edge cases (though less common in well-built clusters). - Specific Cluster Resource Configuration Issue to Investigate and Rectify:
- Shared Filesystem Resource Permissions Check:
- Investigate: Examine the Pacemaker configuration for the shared filesystem resource (e.g.,
res_fs_sapmnt_SID
). While the cluster ensures the mount, it might not explicitly enforce permissions after remount. - Action: On Node 2, after a failed failover, manually check the permissions of
/sapmnt/<SID>
and/sapmnt/<SID>/profile
as theroot
user, and then try tosu - <sidadm>
and navigate into these directories (cd /sapmnt/<SID>/profile
,ls -l
). Look for discrepancies in ownership (<sidadm>:sapsys
) or permissions (rwxr-xr-x
). - Rectification: Ensure the
<sidadm>
user andsapsys
group exist with the same UIDs/GIDs on both cluster nodes. Correct any permission inconsistencies (chown
,chmod
) on the shared filesystem if detected.
- Investigate: Examine the Pacemaker configuration for the shared filesystem resource (e.g.,
- Mount Options in Cluster Resource:
- Investigate: Review the mount options defined in the Pacemaker resource for the shared filesystem.
- Action: Ensure options like
rw
(read-write),noatime
, and potentially specific permissions-related options are set correctly. Incorrect options could subtly interfere with access.
- SELinux/AppArmor Context (if applicable):
- Investigate: If SELinux or AppArmor is enabled, check its logs (
audit.log
ordmesg
) on Node 2 for AVC denials related tosapadm
accessing/sapmnt
. - Rectification: Adjust SELinux contexts or AppArmor profiles for the
/sapmnt
path to allowsapadm
full access.
- Investigate: If SELinux or AppArmor is enabled, check its logs (
- SAP Resource Agent Logging:
- Investigate: Check the detailed logs of the SAP ASCS resource agent (often in
/var/log/messages
orjournalctl -u pacemaker
) for more specific errors reported by thesapstartsrv
process during its initial execution, which might provide a clearer indication thandev_w0
at that early stage.
- Investigate: Check the detailed logs of the SAP ASCS resource agent (often in
- Shared Filesystem Resource Permissions Check:
- Most Likely Root Cause: The most likely root cause is a permission issue for the
- Q: What is the most likely root cause for the ASCS not starting on Node 2 despite the
-
Scenario: Your 2-node SAP HANA HA cluster (HANA 2.0,
syncmem
mode, Pacemaker) suddenly suffers a loss of communication between the two nodes due to a faulty network switch affecting only the cluster interconnect. Both nodes report the other as "offline." Neither node has explicitly performed asr_takeover
. Your RTO target is 5 minutes.- Q: Describe the specific cluster state that will result, why neither node will perform a takeover, and what immediate, safe actions you would take to restore the HANA database with minimal downtime, assuming no quorum device is configured.
- A:
- Specific Cluster State: This is a classic Split-Brain scenario (or more precisely, a situation where the cluster avoids split-brain but loses quorum).
- Each node believes it's the only active node, or cannot determine the state of the other node (known as 'partitioning').
- Since no quorum device is configured, and neither node can communicate with the other, they both effectively lose quorum. A 2-node cluster without a witness requires both nodes to be active to maintain quorum.
- Why Neither Node Will Perform Takeover:
- Data Integrity Priority: Cluster software (Pacemaker in this case) is designed to prioritize data integrity above all else. If it cannot definitively determine the state of the other node and perform fencing, it will not automatically take over.
- Fencing Failure (Implicit): Since communication is lost, the fencing mechanism (STONITH) cannot be executed against the "other" node. Without successful fencing, the cluster will not risk a split-brain where both nodes try to become primary and access/modify the same shared resources (or in HSR, diverge data).
- Quorum Loss: With only two nodes and no tie-breaker (quorum device), losing communication between them means both nodes lose the cluster's "majority" and thus quorum. Clusters, by default, will halt services or refuse to start new ones when quorum is lost to prevent inconsistent states.
- Immediate, Safe Actions to Restore Services (No Quorum Device):
- Identify the "True" Primary (Most Up-to-Date):
- Action: Immediately identify which of the two nodes was the last known active primary and has the most up-to-date HANA data/logs. This might involve checking application status, last transaction times, or
hdbnsutil --sr_state
on both nodes (thoughsr_state
might be stale or show error due to communication loss). Crucially, do not attempt to start anything yet. - Rationale: You need to ensure you're activating the system with the least data loss.
- Action: Immediately identify which of the two nodes was the last known active primary and has the most up-to-date HANA data/logs. This might involve checking application status, last transaction times, or
- Isolate the "Other" Node (Manual Fencing):
- Action: Physically power off or unplug the network cables of the node that you do not intend to make primary. This is your manual "fencing" step.
- Rationale: This is the critical step to prevent split-brain. You must ensure only one node can come up.
- Force Quorum on the Chosen Primary (DANGEROUS, Last Resort):
- Action: On the node you wish to make primary, and only after you have definitively isolated the other node, force quorum. For Pacemaker, this is typically
corosync -f -J
followed bycrm_standby -D
orcrm_resource --force --resource <HANA_Resource> --node <Current_Node>
. This command should ONLY be used under explicit expert guidance and absolute certainty of isolation. - Rationale: This tells the cluster to proceed as if it's the sole survivor and has quorum.
- Action: On the node you wish to make primary, and only after you have definitively isolated the other node, force quorum. For Pacemaker, this is typically
- Manual HANA Takeover (if not automatic):
- Action: If the cluster doesn't automatically bring up HANA after quorum is forced, manually trigger the HANA takeover:
hdbnsutil --sr_takeover
. - Rationale: To activate the HANA database.
- Action: If the cluster doesn't automatically bring up HANA after quorum is forced, manually trigger the HANA takeover:
- Start ASCS/SAP: Once HANA is verified up and running, proceed to start the ASCS instance and application servers.
- Resolve Network Issue: While executing the above, the network team must be troubleshooting and fixing the faulty switch or interconnect.
- Long-Term Prevention: Immediately implement a quorum device (e.g.,
qdevice
for Pacemaker, or a small file-share/disk witness) to avoid losing quorum in a 2-node cluster if one node becomes isolated. Also, ensure redundant cluster interconnects.
- Identify the "True" Primary (Most Up-to-Date):
- Specific Cluster State: This is a classic Split-Brain scenario (or more precisely, a situation where the cluster avoids split-brain but loses quorum).
-
Scenario: You are performing a system copy of an SAP ERP system to a new HA-enabled Quality Assurance (QA) environment (Windows Server 2022, WSFC for ASCS/ERS and SQL Server AlwaysOn Failover Cluster Instance for DB). You've installed the ASCS and DB on shared cluster disks. During post-copy verification, you test a failover of the ASCS role from Node A to Node B. The ASCS role moves successfully, but the SAP system status in
SM51
andMMC
indicates the ASCS is still inactive (grey) on Node B, even though the WSFC reports the ASCS resource as "Online."- Q: What is the most likely reason for the discrepancy between WSFC status ("Online") and SAP status ("Inactive"), and what specific SAP-level configuration elements within the cluster resources would you investigate and rectify to ensure proper ASCS startup and status reporting?
- A:
- Most Likely Reason: The most likely reason for the discrepancy is that the WSFC resource for ASCS is performing only a shallow (basic) check, not a deep (SAP-aware) check, of the ASCS service status. WSFC reports "Online" if its configured check (e.g., "is the
sapstartsrv
process running?") is met. However, it doesn't mean the internal SAP services (Message Server, Enqueue Server) within ASCS are fully started and functional, or that they have registered correctly with the SAP system. This often happens if the ASCS cluster resource is configured as a "Generic Service" without proper SAP-specific monitoring. - Specific SAP-Level Configuration Elements to Investigate and Rectify:
- ASCS Cluster Resource Type:
- Investigate: In WSFC Failover Cluster Manager, check the properties of the ASCS role. Was it configured as a "Generic Service" or using the SAP-specific "SAP (r) ASCS" resource type (if available and used by your
sapinst
version)? - Rectification: Ensure that the ASCS resource uses the correct SAP-aware resource type or, if not available/used, that the Generic Service is configured with robust Start, Stop, and particularly Monitor parameters to interface with
sapcontrol.exe
.
- Investigate: In WSFC Failover Cluster Manager, check the properties of the ASCS role. Was it configured as a "Generic Service" or using the SAP-specific "SAP (r) ASCS" resource type (if available and used by your
sapcontrol.exe
Commands in WSFC:- Investigate: For Generic Service resources, WSFC allows defining "Parameters" for start, stop, and monitor. Check these parameters:
- Start Command: Should be
sapcontrol.exe -nr <ASCS_InstNo> -function StartService <virtual_ascs_hostname>
- Stop Command: Should be
sapcontrol.exe -nr <ASCS_InstNo> -function StopService <virtual_ascs_hostname>
- Monitor Command: This is the critical one. It should ideally be something like
sapcontrol.exe -nr <ASCS_InstNo> -function GetProcessList <virtual_ascs_hostname>
and checking for specific process states (e.g.,MESSAGESERVER
andENSERVER
running andGREEN
). A common misconfiguration is to just check ifsapstartsrv.exe
is running, which is insufficient.
- Start Command: Should be
- Rectification: Update the "Monitor" command parameters for the ASCS Generic Service to perform a deeper check using
sapcontrol.exe
to verify theMESSAGESERVER
andENSERVER
processes are in a running state. Adjust the "Looks alive interval" and "Is alive interval" to appropriate SAP response times.
- Investigate: For Generic Service resources, WSFC allows defining "Parameters" for start, stop, and monitor. Check these parameters:
- SAP Profile Parameters:
- Investigate: Confirm that the ASCS instance profile (
<SID>_ASCS<NN>_<VIRTUAL_ASCS_HOSTNAME>
) located on the shared/sapmnt
directory is complete and correct, specificallySAPSYSTEMNAME
,SAPGLOBALHOST
,SAPLOCALHOST
,rdisp/mshost
,enq/serverhost
. - Rectification: Ensure all hostnames are the virtual hostname of the ASCS and not the physical hostname of Node A or Node B.
- Investigate: Confirm that the ASCS instance profile (
sapstartsrv
Process on Node B:- Investigate: Manually check the
sapstartsrv.exe
process for the ASCS instance on Node B. Check thedev_ms
anddev_enq
logs in the ASCS work directory for more detailed startup errors. - Rectification: If
sapstartsrv
itself fails or reports errors, it might point to OS-level environment variables, permissions, or issues with the shared kernel files.
- Investigate: Manually check the
- ASCS Cluster Resource Type:
- Most Likely Reason: The most likely reason for the discrepancy is that the WSFC resource for ASCS is performing only a shallow (basic) check, not a deep (SAP-aware) check, of the ASCS service status. WSFC reports "Online" if its configured check (e.g., "is the
-
Scenario: You are implementing a new SAP BW/4HANA system on Linux with HANA 2.0 (Primary-Secondary HSR in
syncmem
mode) and Pacemaker. The Basis team wants to ensure that the HSR takeover is as quick as possible, but also that no database-level inconsistency arises if a sudden network failure between the two HANA nodes occurs.- Q: Explain how the
syncmem
HSR mode, when integrated with Pacemaker, specifically addresses the "near-zero RPO" and fast RTO requirements while mitigating the risk of database inconsistency during a network failure. What are the key configuration interactions between HANA HSR and Pacemaker that enable this? - A:
-
How
syncmem
and Pacemaker Address Requirements & Inconsistency Mitigation:- Near-Zero RPO (
syncmem
):- Mechanism: In
syncmem
mode, a transaction on the primary HANA system is only considered committed after its redo log has been successfully received and written into the memory of the secondary HANA system. The primary waits for this acknowledgment. - Benefit: This guarantees that at the point of a primary failure, all committed transactions are already present in the secondary's memory, ensuring near-zero data loss.
- Mechanism: In
- Fast RTO (
logreplay
+ Pacemaker Automation):logreplay
Operation Mode: The secondary HANA system continuously receives and applies redo logs from the primary. This means the secondary's data and log volumes are kept as up-to-date as possible.- Pacemaker Automation: The cluster software (Pacemaker) continuously monitors the primary HANA system and the HSR replication status.
- Upon detecting a primary failure (e.g., HANA process crash, server crash, or loss of communication on critical links), Pacemaker automatically initiates the takeover process.
- It triggers
hdbnsutil --sr_takeover
on the secondary. Because the secondary has been continuously replaying logs, it's immediately ready to become primary, leading to very fast activation. - Pacemaker manages the virtual IP address, switching it to the new primary, ensuring seamless connectivity for application servers.
- Mitigating Database Inconsistency (via Fencing and Quorum):
- Network Failure Detection: Pacemaker monitors the cluster interconnect heartbeat and network paths to the HANA instances.
- Fencing (STONITH): If a network failure occurs and isolates the primary node, Pacemaker will attempt to fence the primary. The fencing device (e.g., IPMI, iLO) will forcibly power off or cut storage access to the primary.
- Quorum (Implicit or Explicit): Pacemaker ensures that only the remaining quorate node (the secondary) can take over. If fencing fails or quorum is lost (e.g., in a 2-node cluster without a witness where both nodes lose communication), Pacemaker will not proceed with takeover. This is a critical safety mechanism. It sacrifices availability (briefly) to absolutely prevent a split-brain scenario where both nodes might try to run the database concurrently, leading to severe data corruption.
- Combined Safety: This combination of
syncmem
(for RPO),logreplay
+ Pacemaker (for RTO), and robust fencing/quorum (for consistency) provides a highly resilient HA solution.
- Near-Zero RPO (
-
Key Configuration Interactions between HANA HSR and Pacemaker:
- HANA Resource Agent (SAP HANA Topology, SAP HANA Database):
- Deployment: These Pacemaker resource agents are installed and configured on both cluster nodes.
- Monitoring: They constantly poll HANA services and
hdbnsutil --sr_state
to determine the primary/secondary roles, replication status, and health. - Action: Based on monitoring, they instruct Pacemaker to perform actions (e.g., promote secondary, move IP, fence primary).
- Cluster Interconnect:
- Dedicated Network: The
syncmem
replication occurs over a dedicated, high-speed, low-latency interconnect. Pacemaker's heartbeat also uses this (or a dedicated cluster heartbeat network). listeninterface
: HANA'sglobal.ini
parameterlisteninterface
must be set to the IP of this dedicated interconnect on both nodes, ensuring HSR traffic uses the correct network.
- Dedicated Network: The
- Virtual IP Address:
- Pacemaker Resource: A Pacemaker IPaddr2 resource is configured for the HANA virtual IP. This resource is defined with a dependency on the active HANA instance.
- DNS: The virtual hostname for HANA must be resolvable to this virtual IP via DNS and
/etc/hosts
.
- Fencing Resource (STONITH):
- Configuration: A STONITH resource (e.g.,
stonith:external/ipmi
for IPMI-based fencing) is configured in Pacemaker. - Integration: Pacemaker is configured to use this STONITH resource to fence a failed node before attempting a takeover.
- Configuration: A STONITH resource (e.g.,
- Constraints (Pacemaker):
- Ordering: Ordering constraints ensure the virtual IP and fencing occur before the HANA takeover.
- Colocation: Colocation constraints ensure the HANA virtual IP and the active HANA instance reside on the same node.
- Quorum Configuration (Corosync):
qdevice
(for 2-node clusters): If a 2-node cluster, aqdevice
witness (e.g., on a third server or cloud service) is configured in Corosync to maintain quorum if one node becomes isolated, preventing service halt.
- HANA Resource Agent (SAP HANA Topology, SAP HANA Database):
-
- Q: Explain how the
-
Scenario: Your current SAP landscape has a standalone SAP system (no HA) running on a single physical server. Due to business growth and criticality, you need to migrate this system to a new multi-node cluster environment while implementing HA for ASCS and the database (Oracle). You've chosen Pacemaker/Corosync on Linux with shared storage.
- Q: Outline the detailed steps and considerations for migrating your existing standalone SAP system into this new multi-node HA cluster environment. Focus on the sequence of operations, data consistency, and how you would integrate the existing SAP and Oracle components into the cluster while minimizing downtime.
- A:
-
Detailed Steps and Considerations for Migration to a Multi-Node HA Cluster:
Phase 1: Planning and Preparation (Crucial)
- Detailed Design:
- Finalize HA design: Naming conventions (virtual IPs/hostnames), IP addresses, shared storage layout, fencing method.
- Document all cluster resources, dependencies, and constraints.
- Hardware & OS Provisioning:
- Procure/provision two identical physical servers (or VMs) for the cluster nodes.
- Configure redundant networking (NIC bonding/teaming).
- Install supported Linux OS (e.g., SLES/RHEL) with the exact same version and patch levels on both new nodes.
- Prepare and zone shared SAN storage (or NFS shares) to be accessible by both new nodes.
- Software Installation:
- Install Pacemaker/Corosync on both new nodes.
- Install Oracle database software binaries on both new nodes (but not create an instance yet). Ensure same version as existing.
- Install SAP kernel binaries and
saphostagent
on both new nodes.
- Network Configuration:
- Configure hostname resolution (DNS/
/etc/hosts
) for all physical and new virtual hostnames (for Oracle DB, ASCS). - Set up firewall rules on the new nodes to allow cluster communication, SAP, and Oracle ports.
- Configure hostname resolution (DNS/
- Pre-migration Checklist: Prepare a detailed checklist and runbook for the migration window.
Phase 2: Data Migration (System Copy / Database Refresh)
- System Copy Method:
- Preferred: Perform a Homogeneous System Copy using Backup/Restore or Database Refresh. This is safer and often quicker for large databases.
- Option: Alternatively, a Relocation (SAPINST method) could be used, but it involves direct SAPINST management of the Oracle and SAP data directories.
- Execution:
- Take a consistent full offline backup of the existing standalone SAP/Oracle database.
- Transfer the backup files to one of the new cluster nodes (Node A).
- Restore Oracle Database: Restore the Oracle database backup onto the shared storage LUNs on Node A. Do not start it yet as a standalone service.
- Prepare SAP Mounts: Restore/copy the
/sapmnt/<SID>
content (profiles, global, kernel) from the old system to the shared/sapmnt/<SID>
mount on the new cluster. Ensure correct permissions.
- SAP Post-Copy Adjustments (Initial):
- Adjust SAP profiles (on shared
sapmnt
) to reflect the new virtual hostnames for ASCS and Oracle DB. - Update
tnsnames.ora
(on sharedsapmnt
) to point to the new virtual listener IP/hostname of the clustered Oracle database.
- Adjust SAP profiles (on shared
Phase 3: Cluster Integration and SAP HA Setup (Minimizing Downtime)
- Initial Oracle DB Cluster Setup (Downtime Starts Here):
- Create Oracle Listener (Virtual): Create an Oracle listener resource that uses the new virtual IP for the Oracle database. Configure this listener within Pacemaker.
- Create Oracle Database Resource: Define an Oracle database instance resource within Pacemaker. This resource should manage starting/stopping the Oracle database processes.
- Dependencies: Configure dependencies: Oracle Virtual IP must be online before the Oracle listener, and the listener before the Oracle database instance.
- Start Oracle on Node A: Bring the Oracle DB cluster resources online on Node A. Verify the DB starts and is accessible via the virtual IP.
- ASCS Cluster Setup:
- Install ASCS (HA-Aware): Use
sapinst
on Node A to install the ASCS instance in a "High Availability" context.sapinst
will create the necessary cluster resources (virtual IP, sharedsapmnt
resource if not already done, ASCS service resource) within Pacemaker. - Install ERS: Use
sapinst
on Node B to install the Enqueue Replication Server (ERS) instance.sapinst
will also create its cluster resource. - Constraints:
- Define anti-colocation constraint: ASCS and ERS must run on different nodes.
- Define ordering constraint: ERS starts before ASCS during failover.
- Define colocation constraint: ASCS must run on the same node as the Oracle DB (if possible, or via dependency).
- Define dependencies: ASCS starts only after Oracle DB is fully online.
- Start ASCS on Node A: Bring the ASCS cluster resources online on Node A. Verify ASCS starts.
- Install ASCS (HA-Aware): Use
- Application Servers (Dialog Instances):
- Install one or more SAP application server instances on each new cluster node (Node A and Node B). These connect to the new clustered ASCS and Oracle DB via their virtual hostnames.
- Configure logon groups (
SMLG
).
- Fencing (STONITH):
- CRITICAL: Configure and thoroughly test your STONITH device on both nodes. This is paramount before going live.
- Quorum Device:
- For a 2-node cluster, configure a
qdevice
or equivalent quorum witness.
- For a 2-node cluster, configure a
Phase 4: Verification and Go-Live
- Full System Test: Perform comprehensive testing of the entire SAP system on the cluster.
- Failover Testing:
- Perform a planned switchover of all cluster resources from Node A to Node B. Verify seamless transition.
- Simulate an unplanned failure (e.g., pull network cable, power cycle a node) and verify automatic failover and recovery within RTO.
- Application Validation: Business users perform critical transaction and report testing.
- Performance Baseline: Establish a new performance baseline for the clustered system.
- Monitoring: Ensure cluster and SAP resources are correctly monitored by your central monitoring solution.
Minimizing Downtime:
- The primary downtime window is during Phase 2 (Database Migration) and Phase 3 (Cluster Integration).
- By preparing the new environment (hardware, OS, cluster software, Oracle binaries) in advance, you minimize the "cutover" time.
- The migration essentially becomes a database refresh and SAP configuration adaptation on a pre-built HA infrastructure, rather than building the cluster during downtime.
- Detailed Design:
-
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